Professional
Services

Tailored for Care Providers

We will incorporate good practice recommendations to build your confidence in meeting regulatory compliance.

What packages do we offer?

Our packages are tailored to meet your needs and can combine a selection of our services.

A basic package would include a full inspection that would generate a report within seven working days of visit. The Inspection and Report uses CQC KLOE’s as a framework. It will focus on good practices and provide suggested actions to further improve the service or to better evidence existing quality. The package can be increased to include telephone and electronic support if required.

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Support & Guidance

Regulatory Compliance is the most important characteristic of Operating and Managing a Care Home. Not only does it have an impact on Ratings, it also influences marketing strategies and financial liabilities. A good reputation has an enormous effect.

Let’s work together to fulfill the potential of your care establishment and to achieve a better rating. We can help you understand regulatory requirements and offer improvements and solutions where necessary.

Policies and Procedures

Policies and Procedures are a requirement of Regulation and an essential key to the stability of your Service.

We have a full set of policies and procedures which will form a framework for you to adapt to meet your specific requirements.

Management Coaching

Good leadership is essential to stimulate and motivate a team. A positive attitude that re-enforces quality care has an immense effect on the service.

We can assist you in coaching your management team, enabling senior staff to reconnect with their responsibilities and overall goal of the care organisation. We can help you and your team take a fresh approach to management.

Training

We can provide training that is not mandatory but will enable staff to understand processes more. This would include Care Planning, CQC Compliance, Quality Monitoring, and participation during inspections.

PIR Completion

Do you find this document a struggle? By working with us, we can help you provide a positive outlook on the status of your care home. Our approach will ensure the visiting inspector is fully informed regarding the areas where you do well, and take a continual improvement approach to care management.

Quality Monitoring Toolkit

It’s essential to have a robust system in place to meet regulatory requirements. We can help you establish a comprehensive system which will put you in control of your records and develop a clear way to evidence your ‘lessons learned’ approach to care.

Administration Review & Support

Paperwork can become over whelming, and the best way to deal with it is to ensure you have systems in place that can make things easier and more efficient. We can help you simplify your systems and assist you in re-evaluating your current administration processes.

Annual compliance health check

Forward Thinking

A comprehensive analysis of your care home’s ability to meet regulatory compliance.

Our bespoke service

Tailored to you

Let us custom build a service to suit. Incorporate on-site support visits, compliance health check, audits and much more.

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If you would like more information on how we can help your care organisation, please feel free to contact us today.

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